About
I’m Tiffany, a design leader based in the SF Bay Area.
Hello! So nice to meet you. I spent the bulk of my career in Austin, TX, where I worked for some very Texas brands: Dell, USAA, and H-E-B. I’m now located in the SF Bay Area and am currently a senior manager of product design at Khan Academy. I also have agency experience through frog design, Accenture, and argo design. I received my M.S. in Information Science (HCI emphasis) from the University of Michigan and my PhD in Sociology from UC Santa Barbara. I was a post-doctoral scholar at Stanford University where I led research on inequality within organizations and published in peer-reviewed journals.
Design leadership experience
team management structures
I’ve led matrixed squads, managed a variety of design and design-adjacent roles (content design, design technologist, ux research, product design), managed managers, and have had as many as 8 direct reports at a time.
my leadership approach
I really, really love managing people! Relationships and connections with people made me want to be apart of leadership teams. My style aligns most closely with servant and coaching leadership styles: I am very hands-on with skilling up and improving design craft and I actively look for ways to promote and advocate for my teams.
design background
I am highly skilled in ux research, interaction design, information architecture, and product design for complex enterprise and consumer-facing software experiences and applications. I have scaled and lead multiple design scrum teams, collaborating on and/or leading product strategy and building roadmaps.
strategy + business acumen
Being a true strategic partner with product management and marketing is always the dream. I enjoy using quant and qual methods to collect data and working with experts in experiments and measurements, as well as using empirical evidence/ desk research to inform roadmaps.